Frequently asked questions
What kind of stainless steel type?
Basically the material’s type of our Stainless Steel Product is 304.
How long did it take to order the product?
Depend on Standard product or custom, and stock in our office.
Standard: 1-2 days
Custom: ± 4 weeks
What are the payment methods available?
We accept Credit/Debit cards and Down payments or Tempo Payment.
What are the delivery methods available?
By our Internal Courrier or Logistic, and Pick up at Our Office For purchasing bellow Rp 10.000.000,-
How the process of product return?
The customer have to inform us less than 14 days (still in the same Month). The materials and documents like invoice and tax invoice still available.
Are you available in E-Commerce?
Yes, We are also selling our product in Tokopedia, Blibli, Bukalapak, and Shopee.
Do you have a warranty?
Yes, we have and the validity period is 1 year after delivery. (Terms & Conditions Apply)